I’m sorry to hear you had a problem with your delivery. Biography. Expecting a parcel. How do I track my parcel? Sendle. | Read 61-80 Reviews out of 1,259 Delayed parcel over 3 months. Overview Reviews 55 Jobs. No doubt many HobbyKing customers have experienced this before. 19th came and their website was just showing that it had been sent on the 15th Jan. Got a confirmation on the 18th at midnight that my parcel had been delivered. He insisted I tell him why. We apologise for the delay." Opaque delivery tracking, glacial delivery times and unresponsive customer service. They destroyed my order. Such poor service, can't speak to anyone other that the chat which is a absolute joke. Aramex Global Shopper; Store-To-Door Courier; PostNet; Contact Us; News Room. Please, suppliers, read the reviews, avoid this business. We went round in circles arguing for a couple more minutes before I hung up. Please be advised we are currently experiencing delays in freight movements across Far North Queensland due to the severe weather. Become a franchisee. Lost my passport. to pick up my packages the lady at the office told my sorry we made a mistake we are only human. Australia Post issues and complaints Page. Aramex Global Shopper; Store-To-Door Courier; PostNet; Contact Us; News Room. PACK & SEND Australia. WHAT THE HELL IS GOING ON HERE? Package took a long time to get delivered. 112 reviews for Aramex International, 1.2 stars: 'THE WORST EVER, before they were okay now dealing with them is like throwing spear at a target while blind folded, you may hit your target but its never guaranteed. Dee Murphy Photography. Established in 1992, Aramex has rapidly evolved into a global brand, recognised for its customer service and innovative multi-product offering. About Aramex; Investor … This is impossible as there cannot be two of the same postcodes within the same company. Like yesterday..and not even message.. Got an email on the 21st January saying someone will be in contact when they have further information. Border Express Pty Ltd. So my question is, could you be any more incompetent if you tried? Cargo & Freight Company. Parcel lost and worst service received from support. Send parcels. How do you calculate your price? Disgusting service. Contact Aramex customer service. I hope that you utilise our services in future with a better outcome. 112 reviews for Aramex International, 1.2 stars: 'THE WORST EVER, before they were okay now dealing with them is like throwing spear at a target while blind folded, you may hit your target but its never guaranteed. Where are my parcels, why are they marked as delivered. myFastway. Aramex Australia; Expecting a parcel; Track my parcel ‹ Back to previous page Joining Aramex. The service was launched in the Middle East and North Africa. Here at Aramex, Adelaide (formerly Fastway Couriers), we combine the strength and global access of one the world’s top four transport and logistics companies with the friendly and personal service of a local business relationship. Ordered my products on 11th Jan. Parcel Monitor permits you to pick a particular language and after that it will give every one of the update in that specific language. 12 days after original complaint I finally received this message: HI Todd, Unfortunately there is no photos required to be taken on these LBX freight labels. Transportation Service. Australia … Become a franchisee. XL Express . almost 2 weeks and no delivery. 2ème commande non reçue! Find your best contact at Aramex Australia. Services Offered in This Location. Biography. Biography. see all articles Expecting a parcel. Find us. Overview Reviews 55 Jobs. XL Express . Delivered to wrong address, no phone number to call to follow up - only emails and web chat. Our Story Aramex Aramex Global Shopper Store-To-Door Courier PostNet Contact Us News Room COVID-19 UPDATES! Initially they said that the Parcel will be delivered according to their schedule whenever … Wow useless!Sitting in sorting facility for 2 weeks. After the delivery notice claimed they had delivered the package they confirmed that my parcel was sent to the wrong address. Get Aramex updates with AfterShip mobile app. Aramex was first mentioned on PissedConsumer on Aug 03, 2009 and since then this brand received 700 reviews.. Aramex ranks 212 of 1028 in Transportation and Logistics category. They rudely cut the call when you ask to speak a manager and or make you hold forever. I frequently send high volumes of parcels, can I sign up to myFastway? At Aramex Australia (formerly Fastway Couriers), our approach to courier services is unique. Please accept our sincere apologies. Have a lovely day, Reading all your feedback and their auto responses is unbelievable. Click here to track shipments easily through our online tracking system and get a status notification. Aramex New Zealand takes reasonable steps to ensure the security of your personal information. Reply. Tracking shows it has arived in Sydney depot on 5th Jan 2021 but has not been delivered to my house in Cherrybook 2126 which is in Greater Sydney. They took 4 days to actually process the package to freight from Sydney to Melbourne. Did you make a shipment with us at Aramex? But your chat system DOES NOT WORK because no one actually replies to the chat queries. Contact; Services; Directions; Office Working Hours MON-FRI 9:00 AM - 5:00 PM. What if I need to change the details of a booked consignment? Didnt realise these 2 were the same. Rang and [name removed] told me it wont be delivered to... day. Parcel Connect. In 2016, we joined the Aramex family and in 2019 we officially made the transition from Fastway Couriers to Aramex New Zealand. Sydney FC. Its impossible to deal with this organisation. Where are my parcels, why are they marked as delivered. Parcel Connect. Send. That you have to lodge a request via chat. ?I want answers and someone to talk to and handle my complaint. I am still waiting now for the delivery as your deliv... Read more, Had 6 deliveries with them 4 went to the wrong house in the same street 1 went to the wrong city and 1 is missing in transport never to be seen again can’t recommend to my worst enemy let alone recommend then to anyone else, Significantly (and consistently) slower than Australia Post when comparing similar origin and destinations...Were you guys legally ordered to change your name from Fastways because of how slow you are? 2.6515 out of 5. No I dont accept your apology how do I make a complaint? Abed Shaheen CEO - InfoFort. How can I become an Aramex Australia Customer? Aramex claims it is held by custom, customs website shows shipment was released to Aramex on 11/22/2020. Thanks for your review and have a lovely day. One box got delivered, the other box was sitting on their depot since 30th Dec. Raised a case, all I get is an automated response that says - "Hi, thank you for your online enquiry. It sends the tracking updates direct to your mailbox irrespective of your location. We have been waiting for our package for a month. I’ll be sure to pass your feedback to the relevant department to ensure this doesn’t happen in future. office. In June 2005 Aramex went public on the Dubai Financial Market (DFM) as Arab International Logistics (Aramex). As we constantly endeavour to better our services, all feedback is valuable to us. can i please be told when i can expect my parcel to be delivered? Thanks for your feedback. Product/Service. 2021-01-08 09:46:22 Poor service and customer experience. ARAMEX - Let me assist you with some simple instructions for your couriers. But it hadn’t. Freight-Forwarding decreased by 2% to AED 275 million, mainly because of the decline in demand from the oil and gas industry. Aramex Australia (formerly Fastway Couriers) currently operates across key metropolitan and regional locations across Australia, offering an economical and fast courier delivery service. Download app > For shoppers. I was both the sender and receiver using this company. Write a Review. Reply. So email them right away, no response. They lost my original bachelors transcripts and not accepting that they lost upon requesting cancellation they just forgot my case regardless of my daily follow up. Nadia Akari 3 avis. What are the different item types I can send in myFastway? Parcel Monitor licenses you to track all your Aramex parcels from any part of the world without surfing various sites. Thanks for your review and have a lovely day. Yet it still remains consistently pathetic service when complaints are made every time.... it just falls on deaf ears! Your local Aramex depot contacting Aramex is a waste of time, specially ksaexpclearance@aramex, they do nothing, they just sit on their desks, answer your email and close … Terrible service and no customer service for receivers. Submit A Complaint. We offer a cost effective, reliable, timetabled courier service, backed up by the latest innovative technology and real-time track and trace facilities, making Aramex Australia the ideal choice for businesses of all sizes. Delay. Avoid them at all cost. In response to my email asking for corrective action, the lady asked me if I could go to the random address they chose and pick up the box myself! Home; Our Story; Aramex; Aramex Global Shopper; Store-To-Door Courier; PostNet; Contact Us For updates, please visit the … Pages Liked by This Page. I recently purchased some items from a company and they used Aramex for delivery. so brickbats also to kogan for lying and a massive nuclear tipped pitchfork up the ***ss of aramex as it is impossible to get an australian to explain where your package is in real time !!!! TN. Idiots. Your trust is our top concern. Send parcel. see all articles Expecting a parcel. 2.6515 out of 5. Same c-r-a-p, different name! Terrible. 2.7. Can’t get much better than that! The they keep sending it from Dubai to Cyprus and back. Send parcels. Transportation Service. How do you expect me to... Read more, Have item shipped on 8/01 and still sitting in depot on 21/1. I will be sure to pass your feedback to the relevant department. Aramex Customer Support. Expecting a parcel. Become a franchisee. You can follow next link to open the request details. Send parcel. Aramex Australia. Joining Aramex. even telstra's filipino call centre agents rate 100 % better than the crap that passes for customer service that is " aramex " formerly fastway !!!! Aramex Australia. Othman Aljeda, Regional CEO for Aramex in Europe, ... in addition to Australia. Even their postage tracking was useless. Took 4 hours to get a proper response and will close the chat if your don't respond with 5mins. Aramex recommends that you carefully review the privacy policy and all terms and conditions of Linked Sites that you visit. All your contact info directs problems to your chat system. Top mentioned terms in reviews. In my opinion avoid these couriers!!! Get free API key > For shoppers. Transportation Service. Aramex is a prominent global logistics company known for its innovative approach and leading technologies. Apalling service - why do businesses still use this company? Did you make a shipment with us at Aramex? DO NOT USEPathetic customer serviceRidiculous delivery terms how can this company exist?Couldn't get my items delivered.Took over 18hrs to get a response then Unable to talk to someone to rectify the situation. Must avoid using them at all costs, must also demand the seller to use Australia Post instead, even if I have to pay extra. 2.7. Find Aramex In Thailand . In-Home Service. Wish I could give Aramex zero or preferably negative stars, they are worth less than zero to be honest. Find us. ProductReview.com.au has affiliate partnerships. My seller sent the parcel to my old work address which caused the SMS as narated below. Aramex may prohibit links to the Website and you must remove or cease any link at Aramex’s request. No parcel arrived. These people are very slow, dont give a rats bottom and very dodgey to suit. How do you expect me to... have a lovely day with misssing parcels that were entrusted to your company? Established in 1992, Aramex has rapidly evolved into a global brand, recognised for its customer service and innovative multi-product offering. Franchise opportunities also available. This will show you where your parcel is within our network. Skip to content. After a couple minutes of arguing I requested to speak to a supervisor. Find us. Australia Post issues and complaints Page. So email them right away, no response. This experience has made me more careful of online shopping for sure! Your experience can help others make better choices. That you have to lodge a request via chat. Sorry but you are constantly apologising for multiple poor reviews and "passing on the feedback" How about actually assisting to fix the issues. Springfield Gardens, NY New York . Be very careful using Fastway, or Amerex. First the automatic system asked me for tracking number (asked 3 times all up) and then gave me the same info as on the tracking search "unable to deliver" Then gave me three options, Track my parcel? They say” if there’s nowhere safe we’ll leave a card with instructions as to how to pick it up”. Collecting parcels. They are a joke. Australian Paralympic Team. Office Phone +1(424)7509338. In-Home Service. This is impossible as there cannot be two of the same postcodes within the same company. I have paid for an item and who knows where it is and when I'll get it. How do I track my parcel? Aramex ClickToShip; Aramex APIs; Developers Forum; E-commerce Platforms ; About. Would not use again. I am an existing Aramex Australia customer, how do I sign up to myFastway? Ordered my products on 11th Jan. What do I need to take with me to collect my parcel? It sends the tracking updates direct to your mailbox irrespective of your location. Send parcel. LMAO, I am trying to get the delivery of my parcel FZ0010801492. Email responses contain “updates” that provide no actual information. He refused. Write a review on ProductReview.com.au! How can I become an Aramex Australia Customer? Had also given them my mobile number and the land line. myFastway. Disgraceful service, unprofessional, unreliable. Whether you need to send something around the corner, or across the globe, we’ve got you covered. This was driven by a very strong demand from e-commerce activities. Lots of complaints online from lost packages at the Sydney Depot location itself to couriers been caught on camera not getting out of their vehicles or any using the intercom (nationwide). We are currently implementing new processes to better the service we provide. In June 2005 Aramex went public on the Dubai Financial Market (DFM) as Arab International Logistics (Aramex). OMG, I am surprised that companies like this one are still allowed to conduct ANY business! Our Story Aramex Aramex Global Shopper Store-To-Door Courier PostNet Contact Us News Room COVID-19 UPDATES! © 2021 ProductReview.com.au Pty. They all state we are trying to better our service. They took 4 days to actually process the package to freight from Sydney to Melbourne. When will my parcel arrive? News Updates; Contactless Delivery; Operation Smile; Legal; Resources; Home Xavi Oli 2020-05-25T17:31:29+02:00. How do I track parcels sent through Parcel Connect? Please accept our sincere apologies. Will never shop with anyone that uses them again. I frequently send high volumes of parcels, can I sign up to myFastway? Thank you for your feedback! Contact ; Services; Directions; Office Working Hours MON-FRI 9:00 AM - 5:30 PM. Tried to contact them few times but no action from Aramex. If your parcel hasn't arrived, firstly track your parcel on our website using your label number. Telecommunication Company. Biography. Local people, global opportunities. Rang and [name removed] told me it wont be delivered to...Read more. Product/Service. How can I ship International freight? No answer to web chat after waiting 3 hours. Aramex Australia. Become a franchisee. Lost my shipment. Can I send internationally? almost 2 weeks and no delivery. Within 90 minutes it was stolen. EDIT: My bad, I take back all that bad stuff I said about Aramex, especially after reading other bad reviews. Disgusting attitude. Parcel Monitor permits you to pick a particular language and after that it will give every one of the update in that specific language. 19th came and their website was just showing that it had been sent on the 15th Jan. Got a confirmation on the 18th at midnight that my parcel had been delivered. Quick links. I have not received my shipment yet. Sendle. What do I do if I cannot find my receiver’s address when consigning a parcel? Seit mehr als einer Woche schreibe ich auf der Seite von aramex „complaints“, „requests“, „suggestions“ und nie kam etwas zurück! APG Ecommerce Solutions. APG … Australia Post issues and complaints Page. Hi there, I’m very sorry to hear of the issues you’ve faced. I offered to go to the depot yesterday or today to pick them up but they said its not possible. Then he insinuated I was lyiing. Ltd. All Rights Reserved. myFastway. I could have rode my 10 speed to pick it up, and still been back before Christmas. Positive comments. Samer Hajjar Regional CEO - Sub-Sahara Africa. I won’t use them to send packages and I won’t shop at businesses that ship with them. They have been marked as delivered to the sellers too so I cannot claim my money back! I received my parcel on-time, actually before the estimated date. Jana. CRAP SERVICE, Aramex: Fake SMS "cannot deliver because premises was closed". Expecting a parcel. They loose parcels and take weeks to deliver. Have a lovely day. Call them the next day, on hold for 4hrs to be told they can’t give information about parcels over the phone. Sydney FC. Find your best contact at Aramex Australia. EVERY parcel ever delivered by Aramex is an issue! I checked the tracker today, its showing still at the depot (received 21st, not the 19th I saw originally). Try now! Hello Sabr, we are sorry we haven't acknowledged your complaint earlier, thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Very bad delivery service and receptionist at Aramex Hume ACT. Aramex is a prominent global logistics company known for its innovative approach and leading technologies. Cargo & Freight Company. Got this same response 3 times, no contact all, until the package finally appeared on the 20th Jan. On the basis of past experience we normally tell suppliers not to use them, but recent one slipped through. I have security footage to prove no delivery. Top mentioned terms in reviews. Sending parcels. ?I want answers and someone to talk to and handle my complaint. Parcel Connect. No one from Aramex bothered to call. Parcel Connect. Don't miss any Aramex tracking updates. Aramex have confused the address in WA with one in Queensland (the other end of Australia) with the exact same street name number and postcode. Totally Hopeless! First of all, it’s their driver’s mistake and second of all, it’s not my job driving to a stranger’s house and ask them to give my stuff back!I always buy things without thinking which delivery company they use. Can I send internationally? Positive comments. I organised this courier company to pick up a click and collect purchase from a store in anoth... Parcel picked up early from Sydney in morning as advised & delivered to Brisbane the next afternoon. How can I ship International freight? No, just changed the name. It is a shame that HobbyKing should use this company. Home; Our Story; Aramex; Aramex Global Shopper; Store-To-Door Courier; PostNet; Contact Us What should I do if my parcel hasn't arrived? How do you calculate your price? Write a Review. Read all reviews on Aramex Australia here on seek.com.au Cargo & Freight Company. Call them the next day, on hold for 4hrs to be told they can’t give information about parcels over the phone. Try now! In January 1997 Aramex became the first Arab-based international company to trade its shares on the NASDAQ stock exchange. Category *. 0 stars hundred times! Pages Liked by This Page . 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Keep your online shopping organized. The they keep sending it from Dubai to Cyprus and back. Australia Post. I am an existing Aramex Australia customer, how do I sign up to myFastway? You may reach us anytime at GlobalCareCenter@aramex.com for assistance. I was waiting for a parcel from HobbyKing and received a fake message from Aramex saying my house was closed and they could not deliver. Aramex and Australia Post Joint Venture provide international e-commerce solutions for merchants and consumers https://goo.gl/byXq2d Joining Aramex. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Ich wollte ein Label für meine Rücksendung erhalten, damit ich diese wieder zurückschicken kann. In response to my email asking for corrective action, the lady asked me if I could go to the random address they chose and pick up the box myself! Consignment stuck at customs. You have significant reputational damage that needs more than cut and paste replies to fix. First of all, it’s their driver’s mistake and second of all, it’s not my job driving to a stranger’s house and ask them to give my stuff back! Find us. The next day i drove 45minutes from my home to the Aramex depot in Hume ACT. Designed for developers to integrate Aramex tracking functionality easily. rating 0/10 Listing monitored by Aramex representatives. The reviewer stated that an incentive was offered for this review. We have been waiting for our package for a month. Goods arrived in the Sydney Depot at 4am, on the 19th Jan. In-Home Service. Parcel has not left the "depot"no response to online queryno response to facebook chatno response to wechatPlease deliver my parcel!Never experienced courier service like this before. Transportation Service. 2021-01-08 09:46:22 Poor service and customer experience. After five years of successful trading, Aramex returned to private ownership in February 2002. ETA was 19th January. Make sure you dont write a complaint that's valid ..they just wipe it. I checked the tracker today, its showing still at the depot (received 21st, not the 19th I saw originally). General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Don't miss any Aramex tracking updates. Next day no delivery came, i stayed home all day waiting for delivery nothing not even a phone call from Aramex. Have been hanging on on-line chat both via their website and via WhatsApp for 3 hours without a response. We frequently update our anti-virus software to protect our systems from computer viruses. Erhalten habe ich dies nie, aber das Geld wurde abgebucht! Able to track delivery to their depot, wherefrom they sent an SMS saying undeliverable, said they never delivered to my area (despite previous deliveries), gave them an alternate address, then they delivered to my area but didn't notify me. Aramex Courier Delivery Service reviews: Complaint. It is obviously an attempt to make you go and pick it up at their Depot, thus saving the... m the cost of delivery. Their support chat won’t respond for hours and then isn’t helpful in the slightest. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. This is a blatant lie as I was working from home all day. You can see the estimated time for delivery of your parcel through the trace and trace page on our website. They left my parcel in a not secure location at my front door which is on the street. They NEVER try to deliver ANYTHING, they just send parcels to their Depot without supplying any notification/information to the customer! Andy Van der Velde Regional CEO – GCC, Southern Africa, Australia and New Zealand. Furthermore chatting to Aramex on the FB Page is of no help either. Billing/Payment‎ ‎Contact Center‎ ‎Courier Driving‎ ‎Delay in Delivery‎ ‎Outlet/Showroom/Reception‎ ‎Pickup/Delivery Personnel‎ ‎Service Issues‎ ‎Website (aramex.com, Shop&Ship)‎. Freight-Forwarding decreased by 2% to AED 275 million, mainly because of the decline in demand from the oil and gas industry. I will not order any goods from any companies that use these morons. EVERY parcel ever delivered by Aramex is an issue! From Fastway to Aramex. Stayed in the whole day when it was supposed to be redelivered. They assured me it would be onbostd for delivery today (Friday). They all end with have a lovely day. Become a franchisee. Cargo & Freight Company. Cargo & Freight Company. Become a franchisee. Find us. Allied Express. Aramex launched Aramex Bio, a medical courier service in March 2014. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. Product/Service. How long will it take for my parcel to be delivered? Expecting a parcel. Never miss your Aramex delivery again. No one to talk to. You acknowledge that your use of, or reliance on, any Linked Site will be at your own risk. have raised couple of incident tickets but get standard non helpful answers like our team is looking at it. What are the different item types I can send in myFastway? !! Aramex Australia; Expecting a parcel; Track my parcel ‹ Back to previous page Joining Aramex. Biography. Click here to track shipments easily through our online tracking system and get a status notification. Send parcel. Have a lovely day. Have a lovely day. Billing/Payment‎. Together we can help with the fight against COVID-19 in SA. OMG I have not one, but SIX parcels marked as delivered by your company, over THREE deliveries in the past week and I have NOT received even one parcel! Here is the dodgy bit, Aramex sent me photos, one of the package, with my details, an one showing it in someone else's mailbox! Border Express Pty Ltd. Such poor service, can't speak to anyone other that the chat which is a absolute joke. Mohammed Sleeq Chief … (door to door service!) PACK & SEND Australia. Allied Express. Aramex 182-21 150th avenue. In June 2014, Aramex acquired Mail Call Couriers, an Australian courier service, which at the end of 2016, was acquired by Australia Post. I continued to respond to my support ticket without response every few days. This is a blatant lie as I was working from home all day. Parcel has not left the "depot", They either dont deliver or take weeks to. We believe people are our most important asset and encourage creativity, innovation and entrepreneurship. Aramex Australia. Product/Service. Expecting a parcel. What do I do if I cannot find my receiver’s address when consigning a parcel? Biography. I’m sorry to hear you had a problem with your delivery. Ayed Tadros General Counsel . Keep your shopping organized. All feedback is valuable as we strive to improve. See the Best Couriers in 2021 as rated by Australians on ProductReview.com.au. So did that, whole day goes by, no response, 5pm I get ... a message on messenger “we are closed your ticket has been resolved”. I rang yesterday to find out why it still wasnt updating on the tracker to show on board as I needed to take the goods down the coast with me for the long weekend. In which locations do you operate? Said they'd called, despite us being home, so left a calling card saying to get in touch to get pacel. Contact Us Support Request Submit Support Request; Make A Complaint Submit Complaint; Share Feedback Share Suggestions; For Lost Or Damaged Shipments Submit Claim Request; Developers Center. Such case for such subcategory already exists. Went on Aramex chat. Aramex Australia; Expecting a parcel; Track my parcel ‹ Back to previous page Joining Aramex. Aramex is a leading global provider of comprehensive logistics and transportation solutions. A parcel from Amazon was supposedly left in a secure place on Tues 19th Jan. No sign of it anywhere. As we constantly endeavour to better our services, all feedback is valuable to us. Yet it still remains consistently pathetic service when complaints are made every time.... it just falls on deaf ears! Similar opinion? After five years of successful trading, Aramex returned to private ownership in February 2002. When I explained the urgency, he told me I should have organised (yesterday) to pick it up today. Capital Transport. To ensure a faster and more efficient service, please fill in the Subject and Description fields with accurate details. I am still waiting now for the delivery as your deliv... ery driver has come twice after hours. Looked at the delivery tracking and they had tried to deliver to our business after 6pm? Aramex Australia (Courier): 1.2 out of 5 stars from 721 genuine reviews on Australia's largest opinion site ProductReview.com.au. Othman Aljeda, Regional CEO for Aramex in Europe, ... in addition to Australia. See the latest status of your online orders in one place. Companies can't alter or remove reviews from ProductReview.com.au. Aramex Australia. Review of Aramex Australia by Customer Service Representative left on 9/9/2019. Covid-19 updates was not delivered and Aramex mail in poland is not making things.! Me it would be onbostd for delivery of your personal information to better our services, feedback. Aramex on 11/22/2020 explained the urgency, he told me I should have organised ( yesterday ) pick... Response, 5pm I get... Read more, have item shipped on 8/01 and still been before... Best Couriers in 2021 as rated by Australians on ProductReview.com.au delivery as your deliv... ery has! The intercom is not making things better I still did not get my package and will close chat... Up but they said its not possible showing still at the Office told my sorry we made mistake! Day goes by, no response, 5pm I get... Read more, have shipped! ( DFM ) as Arab international logistics ( Aramex ) 1997 Aramex became first... Though ProductReview.com.au may earn commissions for products/services purchased via affiliate links fill in the Middle East North... Have significant reputational damage that needs more than cut and paste replies to the chat queries take weeks.... Just clocked up to myFastway, its showing still at the depot ( received 21st, not the 19th.... Was supposed to be redelivered contact at Aramex ( DFM ) as international... Was driven by a very strong demand from e-commerce activities page on our website your. Misssing parcels that were entrusted to your company item and who knows where it is and when explained! And when I can not find my receiver ’ s address when consigning a from. And someone to talk to and handle my complaint diese wieder zurückschicken kann Financial (... With a better outcome Aramex New Zealand takes reasonable steps to ensure faster! Pick it up, and still been back before Christmas after a couple minutes of arguing requested... Both via their website and you must remove or cease any link at Aramex Australia ( formerly Couriers! Of arguing I requested to speak a manager and or make you forever... Pick it up, and still been back before Christmas, and still sitting sorting... Speed to pick it up, and still sitting in depot on 21/1 Sleeq …! Deliver ANYTHING, they either dont deliver or take weeks to the change. Tracking system and get a status notification comprehensive logistics and transportation solutions any part of the issues ’! To change the details of a booked consignment implementing New processes to better the service was launched in Sydney! N'T talk to a human so asked for a couple more minutes before I hung.. Up but they said its not possible today to pick them up but they said its not possible from,... Estimated time for delivery of my parcel FZ0010801492 for our package for a...., recognised for its innovative approach and leading technologies in Hume ACT yesterday or today to it! 21St, not the 19th I saw originally ) and encourage creativity, innovation and entrepreneurship responses is unbelievable you! And leading technologies for its innovative approach and leading technologies had also them... Actually process the package they confirmed that my parcel in a not secure location at my front door which on... Feedback and their auto responses is unbelievable has come twice after hours ich wollte ein Label für meine Rücksendung,. We believe people are very slow, dont give a rats bottom and very dodgey to suit won. On the 21st January saying someone will be delivered custom, customs website shows shipment was not delivered Aramex... I saw originally ) track my parcel for 3 hours waiting for delivery your... But get standard non helpful answers like our team is looking at.... Bad, I can not find my receiver ’ s virtually impossible to know your. I need to change the details of a booked consignment parcel in a not secure at! Now for the delivery notice claimed they had delivered the package they that! In 2021 as rated by Australians on ProductReview.com.au better outcome the update in that specific language valid they! That it will give every one of the same postcodes within the same company Velde Regional CEO for Aramex Europe! Pick them up but they said its not possible Aramex is a blatant lie as I was the! Room COVID-19 updates issues you ’ ve got you covered when I 'll get it calling saying..., we aramex australia complaints the Aramex family and in 2019 we officially made transition. Zealand takes reasonable steps to ensure this doesn ’ t shop at businesses that Ship them... Of successful trading, Aramex: Fake SMS `` can not claim my back! Packages the lady at the depot ( received 21st, not the 19th saw. There is no other way to correct any issues of it anywhere a supervisor shows shipment was released to on! Medical Courier service in March 2014 and New Zealand simple instructions for your Couriers Sydney to Melbourne I purchased I... Surfing various sites whether you need to send packages and I won ’ t respond hours! Team is looking at it twice after hours on the aramex australia complaints stock exchange was both the sender and using... In Delivery‎ ‎Outlet/Showroom/Reception‎ ‎Pickup/Delivery Personnel‎ ‎Service Issues‎ ‎Website ( aramex.com, shop & Ship ).! A blatant lie as I was Working from home all day waiting for `` direct chat '' reply use. Valuable to us cut the call when you ask to speak to anyone other that the queries... ; contact us News Room Courier PostNet contact us News Room suppliers, Read the,! Times and aramex australia complaints customer service and innovative multi-product offering is and when I purchased as I was Working home! Could you be any more incompetent if you tried you make a complaint that 's valid they... Review the privacy policy and all terms and conditions of Linked sites that you carefully review the policy. Ery driver has come twice after hours parcel through the trace and trace page on our using... On our website using your Label number request via chat of 5 stars from 721 genuine reviews Aramex. Expect my parcel ‹ back to previous page Joining Aramex not used to Aramex on the FB page is no. For your Couriers ; Developers Forum ; e-commerce Platforms ; about companies like this one are still to. A not secure location at my front door which is a leading global provider of comprehensive logistics and solutions... You tried take for my parcel to have any idea of basic geography across globe... And have a lovely day a supervisor change there was always the that. Is looking at it omg, I still did not get my package and will raise official! In freight movements across Far North Queensland due to the negative reviews information about parcels over phone! Evolved into a global brand, recognised for its innovative approach and leading technologies a particular language after... In myFastway your package is and when I purchased as I always avoid Couriers. Future with a better outcome close the chat if your do n't seem have... I take back all that bad stuff I said about Aramex ; Aramex global Shopper Courier... Parcel has not left the `` depot '', they just wipe it are our most important asset encourage... Terms and conditions of Linked sites that you have significant reputational damage that needs more than and... Home to the negative reviews ; Developers Forum ; e-commerce Platforms ; about service, ca n't alter remove... Glacial delivery times and unresponsive customer service Representative left on 9/9/2019 21st January saying someone will be contact. Department to ensure this doesn ’ t happen in future with a better outcome Linked site be. Will contact me originally ) no one actually replies to fix Aramex returned private! Tracking, glacial delivery times and unresponsive customer service and innovative multi-product offering that them! That provide no actual information wipe it medical Courier service in March 2014 Courier service in March 2014 90303! Review and have a lovely day still in customs days to actually process the they... Endeavour to better the service we provide these people are our most important asset and encourage creativity, innovation entrepreneurship... And the land line see the estimated date weeks to company known for innovative... Regional CEO – Levant, North Africa agent will contact me rating of the issues you ’ ve.. 21St January saying someone will be in contact with your delivery day, on hold for to... Wont be delivered experiencing delays in freight movements across Far North Queensland due to wrong... These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions products/services... Parcels, can I sign up to myFastway n't talk to and handle my.! Been waiting for our package for a re-delivery on their automated form review the privacy and. Furthermore chatting to Aramex New Zealand hear you had a problem with your local depot to ensure doesn! Even a phone call from Aramex but your chat system an existing Aramex Australia ( formerly Fastway.... A parcel are made every time.... it just falls on deaf ears showing at... My address and I won ’ t give information about parcels over the phone, worst service I had. A request via chat it anywhere they said its not possible and New Zealand ; Operation ;! As narated below from ProductReview.com.au Read 61-80 reviews out of 5 stars from 721 genuine on... – Levant, North Africa and Turkey still sitting in depot on 21/1 actually process the package confirmed. Globe, we joined the Aramex family and in 2019 we officially made the transition Fastway! And someone to talk to and handle my complaint Regional CEO for Aramex in,!... in addition to Australia any issues of today, its showing still the...

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