Conciseness is a requirement for effective communication. When you write a message, build on shared personal or business backgrounds. Dynamic verbs show action and motion, whereas static nouns name objects and ideas. The receivers’ backgrounds influence their perceptions of your words. It is the opposite of being vague or non-specific. responses, seeking concreteness, summarizing, and providing and maintaining focus (Hepworth et al., 2017). Formal prose is usually reserved for academic and literary writing. It might also involve keeping the client on track with that problem in this session, clarifying facts, terms, feelings, goals, and uses a hear and now focus to emphasize issues in today's session. Our agent has listed a four-bedroom, three-bath residence for $250, 000 in the Mandavilla area. [2] Specific terms translate more easily than do broad, general words. Examples and Observations "It is in vain to set up a language police to stem living developments. And support your points with any necessary facts and figures. adj. Most social work students communicate so easily that they do not think of all its components. Clarity - Clarity implies emphasizing on a specific message or goal at a time, rather than trying to … To help you cement your idea, to make your ideas convincing. You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication … Note how these examples change generalizations into specific descriptions: Effective messages contain specific details that are clear to both the sender and the receiver. Active verbs also make sentence specific, personal and concise. Specific. As a message sender, you build mental pictures for your receivers through your use of words. Explain how concreteness in communication depends on clarity, conciseness, and consideration. The following steps will help you compose concrete messages: Concreteness in written messages compares with exactness in spoken messages. Business writing uses Standard English rather than formal English. If the editor had provided the vice president with information about what the text length should have been and what word processing format was needed, the resulting panic could have been avoided. Concrete communication implies being particular and clear rather than fuzzy and general.It makes the use of words that are clear with less chances of misinterpretation. In English and many other languages, words carry connotative and denotative meanings. So by doing so, you're able to build confidence in people's interpretation of your message. Use denotative words (dictionary based, direct) rather than connotative words (ideas, notions suggested by or associated with a word”. Therefore, Concreteness in the 7 Cs of communication means that the message should be specific, unambiguous and vivid rather than vague and general. Consider the person’s culture and occupation. How the COVID-19 Pandemic Will Change In-Person Retail Shopping in Lasting Ways, Tips and Tricks for Making Driveway Snow Removal Easier, Here’s How Online Games Like Prodigy Are Revolutionizing Education. The concrete facts in this example make it certain what John's level of service is in terms of the ratings index. Generalizations, vague or sweeping statements, often appear in written messages when the writer is attempting to persuade readers. Our 14kt gold pendants are $70.50, a savings of 30 percent during the holiday sale. You can use the same approach to establish contact with readers. "Concreteness" in communication means a person's message is specific, to the point and definitive. Learn moreOpens in new window, [Message-based Approach to Overcome Barriers], Difference Between Abstract & Concrete Words, Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License, Applying for credit and being either accepted or rejected. It avoids the basic fuzziness … The use of action verbs and vivid imagery also contribute to concreteness in messages. Rather than saying, "John isn't the greatest at customer service," for instance, a person might say, "John has the worst customer satisfaction rating in the division at just 84 percent." Completeness 2. True False. What Does George Soros' Open Society Foundations Network Fund? When the boy writes to a relative, he may include with the fishing story recollections of other family incidents. It avoids vagueness and ambiguity. ... Use Precise Modifiers. As you develop concrete messages, you also verify correctness. See more. The data given in a business communication should be verified f its correctness. Concreteness Skills in Counseling Concreteness skill in counseling involves helping the client to identify and work on a specific problem from the various problems presented. Develop and maintain credibility by writing clearly and precisely. 2. Concreteness—One of Six ‘C’ Qualities of Effective Communication Establish Contact with the Receiver. 1. a. Clarity - Clarity implies emphasizing on a specific message or goal at a time, rather than trying to … Saying, "You must deliver the package before 8 p.m. tonight," is more concrete than saying, "delivering the package by 8 p.m. is an important element of success.". Concreteness for effective business Communication. CorrectnessOpens in new window, the next quality of effective messages, is discussed hereOpens in new window. Concreteness means being particular and clear. Concreteness 4. [1] Concreteness is often taught in college communication courses as one of the aspects of effective communication. Compared to people from other countries, Americans place little value on the accumulation of material goods. Concrete communication is important in both personal and professional interactions to ensure the recipient of a … (vi)Concreteness. Keep Focused 2. Concrete. 2. -- Created using Powtoon -- Free sign up at http://www.powtoon.com/youtube/ -- Create animated videos and animated presentations for free. In order to strengthen your point, you must support it by exemplary sentences showing contrasting ideas. If you have a negative opinion or if you do not agree with their position, exercise caution. A concrete message is easily understood by the receiver. English language offers scope for the choice of the right W (»rd because of its rich vocabulary. As a general rule, Americans tend to value objectivity, rationality, and concreteness in communication. Those recollections help the reader visualize the fishing adventure. If the sender can establish his credibility, the receiver has no problems in accepting his … Clarity. Of or relating to an actual, specific thing or instance; particular: had the concrete evidence needed to convict. Concrete presentation has its own importance in any form of communicationOpens in new window; be it written, oral, visual or audio-visual. Credibility. (Friederich Waismann, "Analytic-Synthetic V." Analysis, 1952) "Concern with correctness, whether mechanical, logical, or rhetorical, is in no way illegitimate or suspect. … Modifiers (adjectives and adverbs) add meaning and intensity to other words. The article exceeded the word count that had been allocated in the layout; also, the vice president had not keyed the manuscript in the correct format. "The chief executive decided" is more explicit than "A decision has been made." Concreteness Actvity 3 Answers may vary What I have Learned Ways on How to Avoid Communication Breakdown 1. The editor, excited that the senior vice president was interested in preparing an article, readily accepted the offer and provided the submission deadline. Concrete communication is important in both personal and professional interactions to ensure the recipient of a message has a … Use words or phrases that have definite meanings to convey a concrete message. America is a low-context culture. Collect as much background information as possible. Courtesy. Define concreteness. Also, the vice president should have asked for specific details. Suppose Charles Grant, senior vice president of Dolphin Corporation, called the editor of the corporate newsletter and discussed submitting an article for the next edition. Positive words show respect for the receiver and reflect the you attitude (I have always suspected that correctness is the last refuge of those who have nothing to say.)" Concreteness: According to the Oxford Dictionary, the word concrete means “based on facts”. Every business letter has an objective. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. A concrete communication uses specific facts and figures. in Business Communication.  It means that message should be specific instead of general. Minimize Distractions 6. To bring concreteness in communication, the following guidelines should be followed: Use visual aids like graph, charts, tables and diagrams; Use specific facts and figures; Use active voice (vii)Accuracy. The following examples illustrate how precise modifiers or details provide more concreteness than vague modifiers. Show concern for the receivers by providing specific details, such as sources of information your readers may need or want. Since the vice president was attending a sales meeting with clients in Japan, he was unavailable for consultation. If you said, “Tyronne was an effective guard,” a basketball coach might think that Tyronne quickly moved the basketball down the court. Clarity means whether your communication is clear or not. Losing weight and getting fit usually takes a long while, … Do Not Jump into Conclusions 7 Cs of Effective Communication 1. Imagine the editor’s reaction when the vice president submitted the article the day before the final proof was scheduled for delivery to the printer. The right word would be the one that carries the precise meaning, be informal in character and suits the level of communication. Concreteness 1. Speak Intelligibly 4. Also, overusing modifiers may make messages sound insincere and may create a sense of distrust. True False. What Are the Steps of Presidential Impeachment? P90X – Transform your body in just 90 days. The ‘C of Courtesy’, one of six Cs which represents six (6) qualities of effective communication, calls for senders to revise messages to reflect courtesy. Listen with your ears and eyes 5. The editor, however, did not indicate how long the article should be, nor did he explain what word processing format should be used. The following examples demonstrate the differences between opinions and requests. false. CONCRETENESS Communicating concretely means being specific, definite and vivid rather than vague and general. 1. Conciseness means communicating what you want to express in least possible words without forgoing the other C’s of communication. True Replace vague terms with precise modifiers. Observe the following examples. Complete details would have saved time and concern for all parties.A concrete message is exact. Concrete definition, constituting an actual thing or instance; real: a concrete proof of his sincerity. I think an agenda should be distributed at the beginning of the meeting. How is concreteness in communication achieved? provides open learning resources for your academics, careers, intellectual development, and other wisdom related purposes. Communicating concretely means being specific,definite and vivid rather than vague or general. "Concreteness" in communication means a person's message is specific, to the point and definitive. Q.6. Concreteness in written messages compares with exactness in spoken messages. Even more hand gesturesOpens in new window illustrate the struggle he had in pulling the fish into the boat. FUNDAMENTALS OF COMMUNICATION AND FEEDBACK Communication in all forms, and particularly spoken communication, is the cornerstone of social work. In addition to considering the feelings and points of view of the target group, it is also … Specific, concrete directions from a boss, for instance, minimize the likelihood of employees failing to understand the tasks, standards and deadlines presented to them. Take advantage of the 50 percent discount off our regular prices. A letter, particularly a business letter should not be vague and general. Complete: A complete message will have all the information the reader needs to know to be able to … Courteous messages use positive words. Misunderstanding of words creates problems for both parties (sender and receiver). when you talk to your client always use facts and figures instead of generic or irrelevant information. Be Specific 3. true. The History of the United States' Golden Presidential Dollars. Concreteness, (42) or specificity, involves the use of specific and concrete terminology, rather than general or abstract terminology, in the discussion of feelings, experiences, and behavior. Please distribute an agenda at the beginning of the meeting. A bank official might think that Tyronne remained alert and watched for any unusual activity in the building. It is the opposite of being vague or non-specific. Business Communication 3 Prepare d by: Masoud Khowajaomari 4-Concreteness: Communicating concretely means being specific, definite, solid and vivid rather than vague Often it means using denotative (direct, often dictionary based) rather than connotative words (ideas or notions suggested by or associated with a word or phrase). Concrete communication is important in both personal and professional interactions to ensure the recipient of a message has a clear sense of the senders intent. If the message which is the sole … [SOUND] The fifth principle of effective communication is concreteness. When you are not sure what information they really want, ask for clarification. Concreteness is an aspect of communication that means being specific, definite, and vivid rather than vague and general. When you use adjectivesOpens in new window and adverbsOpens in new window, you add strength and color to nounsOpens in new window and verbsOpens in new window.Select precise modifiers because research reveals the following facts: You probably would receive three different answers if you asked three people the question “What is a good price for a printer?” Each person would have a different interpretation for good, and you did not give adequate information about the type or speed of the printer or about how much you were willing to pay. Conciseness 3. The ‘C of Concreteness’, one of six Cs which represents the six (6) qualities of effective communication, calls for senders to make messages concrete by providing specific details, such as sources of information that receivers may need or want. "Concreteness" in communication means a person's message is specific, to the point and definitive. Concreteness. Offering facts and figures is one way to make a message more concrete. When a young boy catches a fish and tells his friends about the event, he uses his hands, postureOpens in new window, and words to describe the size of the fish. It leads to differentiation of feelings … Experienced advertisers exercise caution with generalizations because many consumers do comparison shopping. Concrete communication is important in both personal and professional interactions to ensure the recipient of a message has a clear sense of the sender's intent. When people ask for your opinion, think about what information they need before you respond. In the same way, concrete messages from employees to supervisors regarding performance improve monitoring of ongoing progress. Concise communication has following features: It … Concreteness refers to the idea of being clear and particular. Overuse of formal vocabulary makes a business writer sound pretentious. Advertisers sometimes make broad, inclusive claims. It is the opposite of being vague or non specific. The objective cannot be realized by vagueness in writing. In a work setting, concrete messages reduce the potential for uncertainty, confusion or misinterpretation. Concreteness in communication means a persons message is specific, to the point and definitive. Concreteness means conveying a message with precise terms. concreteness synonyms, concreteness pronunciation, concreteness translation, English dictionary definition of concreteness. Business communicationOpens in new window often involves mutual experiences, such as the following situations: If you do not have an experience in common with the receiver, establish contact and build a concrete message through these techniques: Dynamic verbs show action and motion, whereas static nouns name objects and ideas. It is the opposite of being vague or non-specific. Thus, words have different meanings for different people. It is the essential requirement of effective business communication. 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